Important Air Travel Information from INOGENONE

Important Information Regarding Security Screening of POCs

Recently heightened security measures have prompted questions surrounding the use of Portable Oxygen Concentrators (POCs) onboard commercial flights.  According to the Department of Homeland Security, POCs have been and are still allowed through security checkpoints once they have been screened.   All disability-related equipment, aids, and devices continue to be allowed through security checkpoints once cleared through screening. 

Other disability and medically related items permitted beyond the checkpoint include:  wheelchairs; scooters; crutches; canes; walkers; prosthetic devices; casts; support braces; support appliances; service animals; any and all diabetes related medication, equipment, and supplies; orthopedic shoes; exterior medical devices; assistive/adaptive equipment; augmentation devices; ostomy supplies; medications and associated supplies; hearing aids; cochlear implants; tools for wheelchair disassembly/reassembly; personal supplemental oxygen; CPAP machines; respirators; baby apnea monitors; Braille note takers; slate and stylus; tools for prosthetic devices; and any other disability-related equipment and associated supplies.

TSA's Checkpoint Security Screening Procedures for persons with disabilities, medical conditions, and the mature have NOT changed as a result of the increased security measures. 

People with disabilities, those with prosthetic devices, and those with medical conditions are not required to remove their shoes during this heightened security level nor has this been the case during routine travel times.   Those who keep their shoes on will be subjected to additional screening that includes a visual/physical and explosive trace detection sampling of their footwear.

Travelers with disabilities, medical conditions, and the mature may want to consider the following: 

  • Arrive at the airport well in advance, 2-3 hours prior to flight
  • Follow all published rules on carry-on items and medications
  • Bring documentation on medications, devices, medical condition where possible.  This is not a requirement and will not exempt a passenger from the screening process.
  • Pack medications in a clear bag separate from other carry-on items/bags
  • Ensure medically prescribed medication bottles (name on bottle) match your ticket
  • Exercise patience with the lines, delays, and stringent screening procedures 
For additional information on traveling with your Inogen One please contact Inogen Customer Care at 1.877.4.INOGEN.  It is also recommend you refer to the TSA website for any policy changes before you travel.  Guidance and tips to travelers with disabilities are located on the Department of Homeland Security Transportation Security Administration website at:

Visit the Inogen Web Site at:
© 2005 Inogen | All Rights Reserved

Company Confidential. Do not distribute without the express written consent of Inogen, Inc.